The event will tackle three main points and will be conducted for one hour and a half including Q&A.

1- The crises management framework
•Definition
•Identifying the dimensions of the crises and magnitude
•Crises scope and pain points
•Balance scorecard
2- How to develop a crises & risk management framework •Identification of the key risk areas
•Prioritization
•Response plan (contingency, secondary, residual)
•Embedding the response plan in the BSC KPIs
3- Stakeholder engagement plan
•Stakeholder identification, level of interest, engagement, and requirements
•Communication